Repeat Prescriptions

If you are on regular medication you will be issued with a repeat prescription slip. You should use this slip to order your next supply by taking it to the Surgery or leaving it at your nearest village collection point.

A message can also be left on the dispensary's dedicated prescription line 01328 737002 or you can fax your prescription request on 01328 730104. If you send a stamped addressed envelope, we will send your paper prescription to you.

Alternatively you may register for online patient services 'Patient Access'. Please contact the surgery for further infomation. 

Non-dispensing prescriptions take one full working day and please collect after 2pm.

Dispensing prescriptions take two full working days, again please collect after 2pm. Please allow three full working days if sending to one of the village collection points (see below).

The repeat prescription form contains a date for your Medication Review. Please make an appointment to see your Doctor at this time before ordering your next supply of medicines.


The surgery offers a dispensing service during opening hours to patients living more than a mile from the chemist in Burnham Market and who wish us to do so.

The dispensary is open 8.30am to 1pm then 2pm to 6.30pm Monday to Friday.


Village Collection Points

On your repeat prescription form you can arrange to collect your medicines direct from the dispensary at the surgery or you can have them delivered to your nearest delivery point where they can be collected at your convenience.

There are collection points at Thornham - The Drove, North Creake - Village Hall and Docking Mini-Supermarket where you can also leave your prescription for collection. This is a delivery and collection service manned entirely by volunteers.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.80
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Hospital Requests

When you are discharged from hospital you should normally receive 7 days’ supply of medication.

On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via a stamped addressed envelope before your supply of medication has run out.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.

The Doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health Board policies. Please be reassured that this will not affect your treatment.